Starting January 15th, 2007 you must change the way your web
site email connects to your Comcast email address(es).
If you currently forward
email to a Comcast email account chances are you are directly
contributing to having your own email blocked by Comcast. Since
Comcast refuses to work with any web host to solve this problem
we have to make new restrictions on email leaving our servers.
Here’s the problem: when you
forward email from a website-based email address like
"you@yourdomain.com"
to an outside Comcast address like "you@comcast.net",
then any spam that takes that path leads Comcast to consider
your domain a
spammer. It takes very few of those incidents for Comcast to
block your domain and ultimately our servers from any access to
their network. Unblocking is difficult and time consuming. In
other words, when you forward spam, you are a spammer (in their
eyes).
Because of this, we require a change in your Mail Manager
mailbox configuration. Specifically, instead of:
“Forward email addressed to
you@yourdomain.com to
address(es) outside your domain”
You should use:
Forward email addressed to
you@yourdomain.com to the you
mailbox on the yourdomain.com server
Here’s an example using the web site email address “sales@websecurezone.com”:
