All email programs are going to need these basic pieces of information:

  1. Email Address: This is the name you've created in Mail Manager followed by @ and your domain name. For example: me@mydomain.com

  2. User Name: This is the name of the email box (to the left of the @ symbol). This is also known as your User ID, User Name, Mailbox Name depending on the program you're using.

  3. Your Password: This is the password you've assigned to the email box using the Mail Manager.

  4. POP Server: Simply use your domain name, for example mydomain.com. This is also known as your incoming server.

  5. Server type: This is usually a choice between POP, POP3 and IMAP. We recommend the first two unless you already know that you're using IMAP.

  6. SMTP Server: This is provided by your ISP (Internet Service Provider). If they do not provide an SMTP server, using your domain name 'might' work but this is not recommended.

Outlook 2007

  1. Start Outlook 2007 by double-clicking its desktop icon or by selecting it from the Start Menu. What happens next depends on whether you have opened Outlook previously.
     

    • If you have not started Outlook 2007 before, an Outlook 2007 Startup wizard will open automatically. On the first screen of the wizard, click Next. 
      On the E-mail Upgrade Options screen, select the second option Do not Upgrade. Click Next. On the E-mail Accounts screen, click Yes when asked if you want to set up an e-mail account. Go to step #2, below.
    • If you have started Outlook 2007 before, click the Tools menu at the top of the Outlook Window, then click Account Settings. In this new window, select the New... on the E-mail Tab.  Microsoft Exchange, POP3, IMAP, or HTTP should already be selected. Click Next. Go to step #2, below.
       
  2. On the Auto Account Setup screen, check the box beside Manually configure server settings or additional server types and click Next. 




  3. Under Choose E-mail Service select Internet E-Mail and click Next.




  4. The Internet E-mail Settings screen appears.  Under User Information, enter your personal name as you would like it to appear on email coming from you. Enter your email address. Under Server Information select Account type,  either POP3 or IMAP depending on which type of mailbox you use.  Most people use POP3.  Enter yourdomain.com (where you would enter your own domain name) for Incoming mail server. The "Outgoing mail server (SMTP)" is usually the SMTP server name provided to you by your ISP. We recommend using your ISP's SMTP server first and if that doesn't work, you can use your own domain name. However, using your own domain name will not work if your ISP is blocking the use of third party SMTP servers. . Under Logon Information, enter your email address for User Name and the password for that account. Confirm that Remember password is checked.  Click the button More Settings.



  5. Select the Outgoing server tab and check the box My outgoing server (SMTP) requires authentication and click OK. Also check the box for "Log on to incoming mal servers before sending mail.



  6. Click Next, and then click Finish on the Congratulations! screen.

Editing your email settings

  1. Click the Tools menu at the top of the Outlook Window, then click Accounts Settings.  
  2. On the E-mail Accounts screen under E-mail tab select the account you wish to edit and click Change...

  3.  Make the desired corrections on the settings screen, click Next, then click Finish.

    HAVING PROBLEMS?

    What else do I need to know about email?

    • You have to set up your domain mailbox first - Mailbox Basics and Mailbox Overview

      Can you receive mail, but have a problem sending it?

    • If you have problems sending mail when using your ISP's SMTP server information, you can try using your domain name, which is the same setting as the POP server. However, using your ISP's SMTP server is more efficient and the recommended setting. Also, some ISPs require that you use their SMTP server settings and will block other SMTP servers.

    • POP before SMTP Authentication: For security purposes, our SMTP server requires that you first "pop" the mail from your mailbox, which properly validates your IP address. After this, you will have a 15 minute period in which to send mail using our SMTP server. If Outlook is set to pop mail from the server every 14 minutes or less, it will automatically keep the session open.

      All that means is that you should connect to your mailbox with username and password first before you hit the "Send" mail button. In Outlook you do this by hitting the "Send/Receive" button - that's it!