Mail Manager Overview
The Mail Manager option provides several ways of managing the
mail accounts you set up on your account. NOTE: setting up your
Mail Manager and mailboxes is just half the job - the other half
is configuring the email program on your pc. See our
Setting Up Your
E-mail Accounts for more details, and specific instructions
on the most popular email clients.
Creating New Mailboxes
Editing E-mail Accounts
How To Delete an E-mail Account
Sending and Receiving Mail
Creating Aliases - Forwarding
Creating New Mailboxes
Mailboxes for individuals or groups can be set up using the
Mail Manager option. The number of mailboxes allowable on your
account depends on the package you purchased.
How To Create a New Mailbox:
Editing E-mail Accounts
E-mail accounts can be set up to forward to other mail accounts
or to have automatic responses generated when mail is received
by the original account. Additionally, Mail Manager allows you
to delete e-mail accounts as well as change passwords for e-mail
accounts.
Note: The Mail Manager Change Password tool is different from
the Change Password Option that is available from the Control
Panel. This Mail Manager tool affects only the password for the
e-mail addresses specified. The Control Panel Option affects the
password for your account.
How To Edit an Existing E-mail Account:
- From the Mail Manager, select the desired e-mail account
listed under the heading Addresses on the left-hand side of
the screen. The Mailbox Options page displays for the
specified e-mail account.
- The Change Password and Delete options are described in
detail in the procedures that follow. Other options on this
page deal with forwarding e-mail that is received by this
account to other accounts. These options are explained here:
- Forwarding the e-mail sent to the original address
to the same address on the specified server. This is for
normal mail processing and is the default setting.
- Forwarding the e-mail sent to this address to
another address on the same, specified server. If you
select this option, you must also select the address (es)
from the list of possible e-mail accounts on the server
to which you would like to have the e-mail forwarded.
- Forwarding the e-mail sent to this address to
another address on a different server. If you select
this option, you must manually type the e-mail address
to which you are having mail forwarded in the text entry
box provided. This would be used if you had an existing
account with another service to which you would like
your mail forwarded.
- After selecting the appropriate mail forwarding option,
you may also manually type text in the auto-response text
entry box. If you choose this, be sure to select the
Autoresponse for mail to… option. Any text you type in the
space provided will automatically be sent to anyone who
sends e-mail to the address you are currently editing.
- After all edits are completed, click on the Save button
to apply the changes to the account. The message "Done"
appears on your screen.
- To return to the Mail Manager home, select the Home
link. If you would like to return to the main Control Panel
page, select the Control Panel link located in the upper
right corner of the top frame.
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How To Change the Password of an
E-mail Account:
- From the Mail Manager, select the desired e-mail account
listed under the heading Addresses on the left-hand side of
the screen. The Mailbox Options page displays for the
specified e-mail account.
- Select the Change Password for e-mail account link. The
Change Password page displays.
- Type the new password in the Input Password and Re-enter
Password fields. Be sure to type the password exactly the
same way in both fields.
- Select the Change button. A message displays indicating
the password has been changed.
- To return to the Mail Manager home, select the Home
link. If you would like to return to the main Control Panel
page, select the Control Panel link located in the upper
right corner of the top frame.
How To Delete an E-mail Account:
- From the Mail Manager, select the desired e-mail account
listed under the heading Addresses on the left-hand side of
the screen. The Mailbox Options page displays for the
specified e-mail account.
- Select the Delete e-mail account link. A confirm
deletion message displays.
- If you are sure you would like to delete the e-mail
account, select the Delete button. A message displays
indicating the e-mail account has been deleted.
- To return to the Mail Manager home, select the Home
link. If you would like to return to the main Control Panel
page, select the Control Panel link located in the upper
right corner of the top frame.
Sending and Receiving Mail
Sending and receiving mail is not executed in the Control Panel.
The mail tools and utilities available in the Control Panel are
merely ways of setting up mail accounts and lists on the server
on which your account resides.
To send or receive mail, use your normal mail client
configured to retrieve mail from, and send mail through, your
domain mail account.
For detailed instructions on how to set up your mail client
software, visit our
Email
Setup Section.
Creating Aliases - Forwarding Email
You can use mail manager to set up mailboxes, create aliases
(box1 sends directly to box2), and even forward mail off our
server to be received somewhere else (like box@aol.com).
But there is one important exception:
Using mail manager, you can set up any of the following:
['--->' means 'forwards to']
box1 ---> box1
box1 ---> box1, box2 [both boxes get a copy]
box1 ---> box@aol.com
box1 ---> box1, box@aol.com
box1 ---> box2
box2 ---> box2, box@aol.com
BUT THIS PART WILL NOT WORK:
box1 -->box2 ---> box@aol.com [box1 forwards to box2, which
forwards to box@aol.com]
You have to do this:
box1 --> box2, box@aol.com [box1 forwards to box2 and to box@aol.com]
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