Getting Started

So, you’ve ordered your hosting package with Khimaira-GreenEarthHost (thank you!)…what’s next?

Logging into Your  Control Panel:

  • The Control Panel is the best place to get started with your new service. Here you’ll be able to change your password, set up email boxes, and much more.
  • To log into your Control Panel, go to (using your domain name), or use the host name address provided in your welcome letter.
  • You’ll be redirected to a secure login and will then be prompted to provide your user name and password which were provided in your welcome letter. Enter those and you’re there!  The next thing you should do is set up your email accounts. There are help guides and tutorials for everything in your cPanel!

File Descriptions

  • Now that you can get into your account via the Control Panel, you can use the file manager tool to poke around a bit.
  • Do not delete or change any of the files that exist on your account unless you created them (with the exception of our under construction page – index.html).
  • Deleting files could require us to rebuild your which can take some time and you may lose some data.
  • It is a good idea to get familiar with the current file structure on the server.

File/Directory Name – Description:

  • domain-web-logs – this folder contains all access logs of visitors to your site
  • domain-mail – this folder holds all POP mail accounts for your domain
  • domain-www or public-html- this folder stores all html files for your domain
  • www or public-html– this is where you put all your html files and subdirectories (this is a “shortcut” to the domain -www directory so this is the same as the domain-www folder – do note delete!!)
  • domain-secure – this is an aliased folder that is secure when the right URL path is called correctly. Example:
  • domain-www/stats – this is a folder that is used by the stats program. Even if you don’t have the stats program installed, do not delete this directory.

The most important folder is the ‘www’ also called the public_html folder.  This is where you put your web page files so they can be seen on the internet. Reminder: Your home page should be named index.html or index.htm, or another acceptable name.  Go here and read #3 t o see proper names for your home page.

Developing your website

A website is a series of files coded with HTML (language used to develop websites) to display text, images, videos and other multimiedia elements. There are many ways to build a website. While it is possible to create a website using a text editor like Notepad, for beginners, it’s usually best to use software geared for web development. You can download free software for creating a website such as KompoZer. 

Programming languages like PHP, Ruby, Python, Perl and can also be used to create dynamic web sites. Fortunately there are many different open-source, web-based applications which use these languages and don’t require much programming experience such as:

WordPress, Joomla! Drupal (all can be One Click installed in your cPanel with Softaculous Installer.  Our site is using WordPress!  These are all content management software packages, which are designed to make it easier to quickly update your site from any location.  The software is all stored on the server, not on your local pc.  So, there can be multiple people handling the updates from any location, if you choose.

There is a learning curve with all software, and some folks prefer to hire professional designers who can more quickly create a website that is attractive and designed to have search engine optimization in mind (which helps your site to be ranked higher in search engines).    Sometimes the designers then handle all site maintenance, or the DIY approach is to allow the user perform the maintenance and updates.

For a business website, the cost of having a professional develop and maintain the website can be well worth the investment.  For personal sites, the DIY approach is often adequate.

Uploading  your site

  • The first thing you’ll need to get your site from your computer to the server is a program that can transfer or publish your site.
  • Most web design programs have this ability built into them.  Content Management software is usually uploaded simply by selecting Save or Publish (with a preview option before publishing).
  • In addition to this, there’s a method called File Transfer Protocol (FTP) that makes transferring files a snap.
  • If you’ve never heard of FTP, all you need to know is that it moves files from your computer to the server typically by simply dragging the files from one window into another.
  • Or, you can upload files from your hard drive by using the file manager in your cPanel.
  • The two keys to remember when uploading your files is that your home page should generally be named index.html and the server only serves (shows to the public)  files in the www or pubic_html directory.
  • Other directories serve a different purpose.
  • If your site doesn’t show up on the net immediately after uploading, the first thing to check is that your files are in the right place – in the public_html directory.


  • Email boxes are created using the Mail Manager tool, which is in your cPanel.
  • If you’re familiar with setting up email clients then you’ll need to know that your POP server name is: “” or just “” (you would use your actual domain name without quotes).
  • You should use your ISP’s SMTP server when possible, as that speeds up your mail transfer. You can usually find that on their website.
  • If you need to use our outgoing (SMTP) server, then set it to just  or (using your actual domain name).

Changing your Account Password

  • When you first open an account, the server assigns you a password.
  • These are not easy to remember and so you will probably want to change your password to something else.
  • We still recommend using numbers, letters, and punctuation since security is important, and an easily guessed password can be quickly determined by hackers.
  • To change your password, go to your Control Panel (
  • Type in your current user name and password.
  • Then click on the  “Change Password” icon to change your password.
  • Follow the instructions and in about 10 minutes or less, your password will work for logging into your account.
  • Note: This same new password applies when you FTP in as well.


  • If you had an existing domain when you signed up for hosting,  either you or Khimaira will need to modify your DNS (nameserver) information.
  • If you are setting the DNS for your new site on our hosting servers, it should be:


For more information on troubleshooting, go here.